Our Policy
Thank you for supporting La Dolce Cookie Co. !
Every batch of cookies is baked fresh to order from our home kitchen. Please review our shipping policy below before placing your order.
Processing Time
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All cookies are made fresh after your order is placed.
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Please allow 3–5 business days for baking and packaging before shipment.
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During holidays or peak seasons, processing may take an extra 1–2 days.
Shipping Options
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We currently ship within the United States only.
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All orders are shipped via USPS.
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Estimated delivery time: 2–5 business days after dispatch, depending on location.
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You will receive a tracking number via email once your order ships.
Warm Weather Shipping
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Please make sure someone is available to receive your order promptly to preserve the texture of our pastry.
Local Pickup or Delivery
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Local pickup and delivery is available in Rhode Island by appointment — contact us to confirm availability.
Shipping Delays
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Once shipped, we are not responsible for delays caused by the carrier, weather, or incorrect addresses.
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Please double-check your shipping information before placing your order.
Returns & Replacements
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Because our products are perishable, we cannot accept returns.
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If your order arrives damaged or incorrect, please contact us within 12 hours with photos, and we’ll make it right!
Contact
If you have any questions about your order or shipping, please contact:
📧 nicolinascookies@gmail.com